Complaint Review: H & R Block

I have a serious issue with H & R Block. We had our taxes done at two of their offices last year. The first office’s return showed we owed the Federal Government $3500.00 which shocked me no end. I found there was an error in our insurance coverage which led to major penalties. After I got the corrected information from our insurance company we went to the second office which corrected the insurance error only to be told we now owed the IRS over $13,000.00. Upon receiving this information I found Federal Tax Resolution on the net and signed a contract for $3500.00 to have them see if there was anything they could help me with.

I was referred to a CPA in Tucson who discovered H & R Block had wrongly included a W4 form showing Sheila had earned money from a Company that I had worked for.  That error was the reason for the huge increase we supposedly owed the IRS. When he completed the amended return showing the errors made by H & R Block showing a refund due us for over $1300.00 from the IRS and over $250.00 from the State of California he took the information back to H & R Block and allowed them to make the corrections for a turnaround of over $14,000.00.

I am in the process of trying to get H & R Block to refund me the costs of the two office visits and the $3500.00 I had to pay Federal Tax Resolution. So far they have agreed to reimburse me for the two office visits but not the $3500.00 I had to pay a third party to have their errors corrected.

Thomas N K

520-xxx-xxxx (((REDACTED)))