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  • Report:  #528720

Complaint Review: H2o To Go

H2o To Go Eric Blum Deceptive advertising, rude sales personell Las Vegas, Nevada

  • Reported By:
    Alias — Las Vegas Nevada U.S.A.
  • Submitted:
    Wed, November 25, 2009
  • Updated:
    Tue, July 16, 2013
  • H2o To Go
    4345 W. Tompkins Ave
    Las Vegas, Nevada
    United States of America
  • Phone:
  • Category:

These people contacted me, at first, seeming to be part of my homeowner's association offering a "free gift." Their offer said nothing about them being a water treatment system or anything sort of obligation to buy for the "free gift."

They didn't even tell me their company's real name, H20 To GO, until they got to my house. The person who showed up to my home was Eric Blum, who showed up in a t-shirt and shorts. We took apart part of my living room for his "presentation" (it was just a notepad and binder - he didn't even need as much space as he asked for) which he said he'd help with when he left.

During and after the presentation, I had a lot of questions and some of his answers didn't make sense. Then, when he'd ask me questions, his rude response to my answers would be "well, if you're telling me the truth, I can do this..." Why would I lie?

And the free gift? He wouldn't give it to me.

He was very pushy for me to sign a contract the same day, stating that "less than 2% of people will come back and buy from the same representative in one day if they don't buy at first contact." I kept objecting and he kept pushing. Ultimately, I wasn't willing to invest $3000-$5000 in a system without learning more.

So, he left in a rude huff (and didn't help put things back together). I looked at reviews of the company and saw others have had the same experience: "When we showed some resistance into signing his contract he became very rude and walked out of our house."(http://www.insiderpages.com/b/3718412744)

I found out, through other reviews, that their free gifts are scams anyway. One person said "My biggest complaint is false advertising! They initially contacted me by phone saying they would give me a "$50 gas card which can be used at any Chevron" if I listened to the presentation. That stupid card was a REBATE card. You had to save your gas receipts for 5 months to get $50 because the terms state they will only rebate up to $10 per receipt AND you can only get one rebate per month."



2 Updates & Rebuttals


Big Dan

Las Vegas,
Nevada,

Customer of H2O to Go

#3REBUTTAL Owner of company

Tue, July 16, 2013

My mother has the triple reverse osmoses system from H2O to go and it works great....once a year they come out and change the filter's and even ran a line from it to the fridge/ice maker so we have cold and tasty ice. The people there are very professional and will even fix the dispenser's if asked without any issues or attitudes....So as far as that B.S. report of a complaint, because you were too much of a cheapa$$...maybe you should go to Walmart and get a britta filter, but I guarantee my water will still taste better...


Eric B.

las vegas,
Nevada,
United States of America

Look closely at the complaint

#3REBUTTAL Individual responds

Wed, October 12, 2011

First off, this person received and responded to a mailing and was informed, at the beginning of the conversation that we are a water treatment company and have nothing to do with their homeowners association.

In the summer when it's 100+ degrees our sales reps do wear shorts and a polo shirt with the company logo on it. Unprofessional? We think not.

As far as "taking apart" his livingroom, there was so much clutter in the house and on the table that there was no place to sit. So yes, we asked (and helped) clear 1/2 of the table and two chairs.

Our representatives job is to sell water treatment systems. Eric answered all of the customers questions and, as all good salespeople do, tried to anwer the objections as well. This customer mistook dissapoinment for "rudeness" when the sale was not made.

Do take a look at other sites like this one. I'm certain that you will see many more positive reports than negative. There's an old saying..."you can't please all the people all the time."

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