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  • Report:  #1057353

Complaint Review: HABAND

HABAND created a vip account that will take $14.95 from my account automatically. Internet

  • Reported By:
    kenwb — lawton Oklahoma
  • Submitted:
    Fri, June 07, 2013
  • Updated:
    Wed, June 12, 2013

 Haband set up an automacic withdrawl from my account without my permission.

1 Updates & Rebuttals


arand

Middletown,
Connecticut,

Haband Complaint # 105353

#2UPDATE Employee

Wed, June 12, 2013

Hi Kenneth,

I do apologize for any confusion regarding the Haband VIP PLUS porgram. I wanted you to know that your account is cancelled and I have issued a refund of $1.99 for the first month's fee. 

When you signed up online from your order confirmation page, the offer details would have been presented there. We do not automatically create VIP Plus accounts, but I again apologize if the details were not clear enough. 

If you have any further concerns, please feel free to contact us at 877-769-9710.

 

Thank you

Alice

Haband VIP Plus Customer Service

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