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  • Report:  #1444760

Complaint Review: HairGeneGawd

HairGeneGawd @HairGeneGawd Sold me a USED wig that gave me LICE New York City New York

  • Reported By:
    Shonique — Brooklyn NY United States
  • Submitted:
    Sat, May 26, 2018
  • Updated:
    Sun, May 27, 2018

I never post on sites like these but after what happened to me I just had to file a report and say something.

My nightmare started 2 months ago when these people contacted me on Instagram about buying their wigs. Since I was actually looking to buy some new wigs for myself and my sister I figured I would take them up on their offer to come see them in person since I lived in the same city. BIG MISTAKE!

When I got to their "salon" it was nothing more than someone's nasty basement in their mom's house. I tried to ignore the foul stench and dirty stairs as we went down to their "store". Almost immediately they began to pressure us into buying their wigs by stating they had "spent a lot of time fixing up the salon and pulling out all the best wigs just for you". Almost right away I could tell that these wigs were not high quality and most likely had been used and worn already. They claimed they paid thousands to have the best hair imported from India. I looked at one of the wigs and realized there was still a price tag from another store on it. The price tag said $199. Now they were telling me that their wigs started at $799. (They buy wigs from consignment stores and re-sell them at a marked up value of 300%)

THEY. WOULD. NOT. LET. US. GO. We attempted to be polite and leave several times as the price and the quality were not what we were looking for. However, they insisted we try on a few wigs to see how great we would look.  My sister and I both tried on 3 different wigs and then stated that we would be in touch soon about possibly coming back to buy one in hopes of getting out there.

1 week later both of us were scratching our heads viciously. It got worse. Made an appointment with the doctor and was diagnosed with a SEVERE case of head lice that came directly from those cheap, used wigs we tried on.

I am here to warn anyone and everyone from ever having to deal with these scamming, disgusting people. Don't even think about buying anything from these people. I beg you! 

1 Updates & Rebuttals


Hairgenegawd

Connecticut,
United States

Lies

#2REBUTTAL Owner of company

Sun, May 27, 2018

 This is retaliation report that’s stemming from comment about racism on instagram. The individual JAYWAN INC contacted me via DM angry because he is a open racist and it was exposed. He has several reports on here himself. This is a fabricated reach with intent to create a bad name for my business. This is 100% a Hoax. I have proof of his DM’s and the time they was sent to me. We can compare w/ the time and date this fake report was created just to provide you proof this report is fake and created with malicious intent. The author mentioned a salon which is a lie everyone knows and can see we do not have and have never had a salon nor do we have a place we run a business out of. So Dear Author please provide proof of where you went to purchase your wig. We will wait... The author also mentioned we had multiple wigs displayed, which is another lie. If you take a look at our company we do not sell made wigs. I will refrain from mentioning what we do sell and how just to protect us further. But we definitely do not sell wigs already made. Feel free to contact us if you would like to know what it is we do exactly. Dear Author again please provide proof of your purchased wigs a receipt perhaps (all of our clients is giving a proof of purchase) that you claim you spent $799 on each after seeing it retails at only $199 and you saw the quality was not good but yet you still purchased. We will also wait for that. Also provide a picture of my labels of the wigs you claim you purchased. You should definitely have that. PLEASE SUBMIT PROOFS OF THESE CLAIMS WHILE THE WORLD WAITS..... Thanks

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