Complaint Review: HALF

I paid for a 75 dollar book on August 21st. The book never arrived and the seller who sold the book was deregistered. When I bought the book, the seller had a good rating, but when I checked to see why the book never arrived, the seller had three negative ratings. I filed a claim with half.com as soon as possible, according to their policy it was a month after I actually paid for their book because with media mail it may take a few weeks to arrive, so they wanted to account for that.

Half.com said not to contact them for one month after filing the claim because it might take 30 days to resolve. It has now been more than 60 days since I filed the claim and half.com has not contacted me, nor do I have anyway of contacting them. Half.com is a greedy company with high commissions which doesn't honor its own policies. BUYER BEWARE!

Ali
Teaneck, New Jersey
U.S.A.