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  • Report:  #547613

Complaint Review: HALF-PRICE BOOKS

HALF-PRICE BOOKS Creating database of Driver License numbers on customers Fort Worth, Texas

  • Reported By:
    Snotienose — Anywhere Texas USA
  • Submitted:
    Wed, December 30, 2009
  • Updated:
    Thu, May 26, 2016

No return or exchange unless you produce your Drivers License so Half Price Books can create a database entry on you to track your returns based on your Drivers License Number.   This is an unnecessary violation of personal information, exposing you to identity thief.  A better way would be to just post "No returns or exchanges".  Return policy is not posted on receipt.

3 Updates & Rebuttals


Lily

Dallas,
Texas,
USA

Return Policy

#4UPDATE Employee ..inside information

Wed, May 25, 2016

 The return policy is printed on the back of the receipt. Lots of businesses require ID for returns.


Joe

Austin,
Texas,
U.S.A.

AND THE ANSWER SEEMS OBVIOUS

#4Consumer Comment

Wed, September 22, 2010

WHAT DO YOU WANT TO BET THE REAL REASON THEY ARE ACQUIRING ALL OF THAT INFORMATION  IS SO THEY CAN SELL THAT CONTACT INFORMATION TO MARKETING GROUPS AND MASS MAILERS AND SO FORTH....AND YOU CAN GET JUNK MAIL AN D TONS AND TONS OF IT TOO.. LOL

I WOULDN'T PUT ANYTHING PAST THE HALF-PRICE BOOKS IN AUSTIN,TEXAS. AND I DO MEAN ANYTHING!


FenWolf

tacoma,
Washington,
United States of America

About the Receipt...

#4Consumer Suggestion

Tue, May 04, 2010

I was just at a half price books today and my receipt has the return policy on the back. "Seven days for cash refund, 30 for in store credit. ETC" "Orginal reciept and photo identification required." It also happens to have this ID requirement on the back of my BestBuy reciept, Walgreens, Fred Meyers... It's a standard practice for most large businesses.

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