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  • Report:  #1224757

Complaint Review: HAMP Services

HAMP Services, Allan Pearson, Malcolm Turner, Armando Silva Portrayed themselves as a government program helping homeowners to modify mortgages under the HAMP program Laguna Hills California

  • Reported By:
    tutu41 — apopka Florida United States of America
  • Submitted:
    Sat, April 25, 2015
  • Updated:
    Sat, April 25, 2015
  • HAMP Services
    23046 Avenida De La Carlota, Suite 600
    Laguna Hills, California
    USA
  • Phone:
    8884368590
  • Category:

I received a mailer from Hamp Services stating they could help with our mortgage modification.  After submitting all documents we were "approved" for a trial period of 3 months before knowing whether we secured a permenant modification.  We were assigned a rep. named Allan Pearson, they also filed complaints on our behalf and the representative's name is Malcolm Turner, and finally a mortgage specialist by the name of Armando Silva.  Instructions were: to send a bank check or money order to Trial Payment Processing 23046 Avenida De La Carlota Suite 600 Laguna Hills, CA.  We completed the 3 month trial and was wanting to know the status of our mod and when our new payment was due.  Repeated calls and emails went unanswered.... Their answering machine states that their services have been suspended and gave a web address that does not exist.  We have lost 8,450.16.  Phone #'s include 888-436-8590 ext. 527 Allan Pearson, 949-478-8820 office, 949-476-9263 cell. Malcolm Turner, and Armando Silva 949-478-8820 office #.

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