HandBag Outpost - More Bags "Stole money" *Refunded by check that turned out to be NSF* Hayward California
Reporting Fraud -
Ordered 2 bags from handbag outpost on August 29th. Item was shipped out then returned back to the sender for Unknown reasons according to FEDEX tracking number. While we tried to contact them by phone, it kept saying it was out of our calling area. We tried to fax them too, and it ended up being sent to an IRS agent in California. The only way we can contact them is through e-mail. Both of their phone numbers are unreachable seems that they are basically trying to avoid communication altogether.
I ordered a Prada and Balanciaga Handbag. Total was $1813.59.
When the order was finally sent again, we opened the box directly at the Fedex Depot - We don't trust all online stores so we just opened the box in the Fedex Depot, where we then shipped back the bags immediately.
The Prada bag wasn't even the one I purchased. The Balenciaga looked like it was made in a sweatshop particularly - The inside stamp of the bag was plastic - Not Metal like all other Balenciaga handbags. This was an obvious note that this bag was a fake, either the that the bag looked pretty distinctive that it could have been a real designer handbag.
With many many e-mails sent to Nancy, The owner of the company of Handbag outpost / Morebags inc. We tried to get our refund back onto our credit card. They used excuses "we can't put it back on your credit card because our accountants will not allow it." So Nancy sent us a Bank of America certified check. We put the money back on the credit card but turned out to be less then what we paid for the bags because of the exchange rate of the Canadian dollar.
We thought that we finally had everything settled even though, we did lose money in the transaction. Three weeks go by and the Check is NSF - They commited Fraud - Our credit card company is trying to do the best they can to get our money back. We're waiting for the NSF check in the mail so the credit card company can take legal action.
Nancy has not been responding to any of our e-mails we've sent. They have commited Fraud. This needs to be known to the internet community. So for your safety and your hard earned dollars. Please consider this before purchasing anything off the internet from a legitimate *looking* website - Make sure you establish contact with them through phone before hand. We have lost $1813.59 because of this. We are still working on it to get our money back.
Leah/Elizabeth
Headingley, Manitoba
Canada
8 Updates & Rebuttals
Leah
headingley,Manitoba,
Canada
Absolutely Pathetic!
#9Author of original report
Tue, December 04, 2007
Not only are you in fact lieing, but I really hope that people believe me then over your pathetically run business.
I feel sorry for the other people that buy your clearly FAKE designer bags. Not only are you going to eventually get caught by the FBI you are probably going to get sued and sent to prison for fraud.
How dare you, measly company of fake handbags. I really hope you do get caught for all the people's money you took.
Leah
headingley,Manitoba,
Canada
They are downright lieing!!
#9Author of original report
Tue, December 04, 2007
We paid with a VALID credit card! Downright lieing! I can't believe this.
Please do NOT BUY FROM HANDBAG OUTPOST.
We are lucky we got our money back - Bunch of lieing fools!
Handbag Outpost
St Charles,Illinois,
U.S.A.
Paid With Fradulent Credit Card
#9UPDATE Employee
Tue, December 04, 2007
I am the sales manager for Handbag Outpost. This customer paid with a fraudulent credit card TWICE!. After placing two orders this customer wanted to exchange an item for something else. Thankfully, we were aware of the fraud by that time. Of course we didn't send another item. We are disgusted that this person is choosing to continuing to victimize our company on a regular basis. We would have been stuck with the loss if we had sent the item back.
Handbag Outpost
St Charles,Illinois,
U.S.A.
Paid With Fradulent Credit Card
#9UPDATE Employee
Tue, December 04, 2007
I am the sales manager for Handbag Outpost. This customer paid with a fraudulent credit card TWICE!. After placing two orders this customer wanted to exchange an item for something else. Thankfully, we were aware of the fraud by that time. Of course we didn't send another item. We are disgusted that this person is choosing to continuing to victimize our company on a regular basis. We would have been stuck with the loss if we had sent the item back.
Handbag Outpost
St Charles,Illinois,
U.S.A.
Paid With Fradulent Credit Card
#9UPDATE Employee
Tue, December 04, 2007
I am the sales manager for Handbag Outpost. This customer paid with a fraudulent credit card TWICE!. After placing two orders this customer wanted to exchange an item for something else. Thankfully, we were aware of the fraud by that time. Of course we didn't send another item. We are disgusted that this person is choosing to continuing to victimize our company on a regular basis. We would have been stuck with the loss if we had sent the item back.
Handbag Outpost
St Charles,Illinois,
U.S.A.
Paid With Fradulent Credit Card
#9UPDATE Employee
Tue, December 04, 2007
I am the sales manager for Handbag Outpost. This customer paid with a fraudulent credit card TWICE!. After placing two orders this customer wanted to exchange an item for something else. Thankfully, we were aware of the fraud by that time. Of course we didn't send another item. We are disgusted that this person is choosing to continuing to victimize our company on a regular basis. We would have been stuck with the loss if we had sent the item back.
Leah
headingley,Manitoba,
Canada
**Received our money back**
#9Author of original report
Sat, October 27, 2007
We finally received our money back into our account. If we had not of sent in the NSF check to the credit card company in time we would have not received it. I recommend anyone curious buying from handbagoutpost - Please do not buy from them. They are a terrible company and they never did get back to us about the refund.
Leah
headingley,Manitoba,
Canada
Update for Handbags outpost
#9Author of original report
Thu, October 18, 2007
CORRECTION: **The check was NOT certified** Got back the check now and was sent to the credit card company. We are going to wait till we get a response from the credit card company then we will contact the IRS. I will keep this updated as I get information.