Complaint Review: Handmade Piece

Horrible customer service. They sent me the wrong painting. So, I called and asked them to send the correct painting & asked what to do with the wrong painting. They said, sorry to hear about your item. Please send us back the ("wrong") painting we sent you at your expense! What? I was shocked. What about the painting I ordered? They said you would have to order again to receive the item you already paid for but did not receive! I mean really? Total idiots. 
I'm simply calling my cc company who will take care of this fraudulent business and refund my money.