Print the value of index0
  • Report:  #471552

Complaint Review: HANNA PLUMBING & HEATING

Hanna Plumbing & Heating Did not file for Permits. Not Insured. Not Licensed. Un-professional. Rip Off! Marion Marion Iowa

  • Reported By:
    Cedar Rapids SE Iowa
  • Submitted:
    Mon, July 20, 2009
  • Updated:
    Mon, August 17, 2009
  • HANNA PLUMBING & HEATING
    1155 Third Avenue
    Marion, Iowa
    U.S.A.
  • Phone:
    319-377-2809
  • Category:

We hired Hanna Plumbing for a rather large plumbing job. First off they were extremely pricey for what they did.. they originally said all the piping needed to be replaced to the basement floor, but then changed their song and told us they were looking at the wrong pipes, turns out they didn't do as much piping as they originally said they were going to do then didn't change their price, we still payed way more than we should have, unfortunately it was our ONLY day off of work and they knew this and used it to their advantage to screw us over. (They knew we wouldn't have any working water in the kitchen until they did the repairs).

When they first came in the house we showed them the leak under the sink and they grabbed the trap unit and pulled it hard enough the entire pipe fell off!! Based on what I saw I'd say they purposely did that so we would have no recourse but to have them repair the pipe and make a hole in our wall, which they said the piping was bad all the way to the basement. They love inflating little jobs into huge ones.... even if they had to damage the pipes themselves!

Then we got a letter in the mail that stated they never filed the proper permits with the city for the garbage disposal they installed along with the pipe work! Now the city wants to come out and inspect the work and fine us possibly... the outcome could be very bad for us.

STAY AWAY from these idiots and save yourself some money!!!

Jeffery s.
Cedar Rapids SE, Iowa
U.S.A.

1 Updates & Rebuttals


Tim hanna

Marion,
Iowa,
U.S.A.

HOAX

#2

Mon, August 17, 2009

  My name is Tim Hanna. I am the owner of Hanna Plumbing and Heating, Up until recently I have done all of the estimating for our company. I have been a licensed Master for over 20 years. Our men are union trained licensed professionals. Our (3) service men have over 90 years experience between them. We have all of our work permitted and inspected. Our company is licensed, bonded and insured. We have put together a crew of 15 men and women that have been in the industry for a number of years. We search out the best and most experienced Journeymen and office staff available to us. They are all clean cut, with solid family backgrounds. If what has been reported were true I would think that Jeffery S. would have contacted me about this situation before he put it on the internet. We do everything in our power to leave our customers with a positive experience. It is impossible for me to see everything that is going on in the field. If there is a question or concern I need to be made aware of it so that I can properly take care of the problem. I haven't any knowedge of these accusations so I feel it must be a hoax. If the problem is legit please call my office so that I can take care of the situation appropriately. My phone number is (319) 377-2809. Cedar Rapids Home Builders Association and Plumbers and Pipefitters Local #125 are organizations that can back up what I have indicated in my rebuttal. It is sad in this day and age that a person can anonimously attempt to damage a company's reputation. For those of you who read this, put yourself in our place and think about how you would feel about this being done to your company. I feel that this website should check reports out for authentisity before posting them and damaging a good company's reputation.

 

 

Respond to this Report!