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  • Report:  #1508650

Complaint Review: Happy Tails Logistics and Basset Hound Pups Family

Happy Tails Logistics and Basset Hound Pups Family Basset Hound pup purchased using Zelle for payment. Never received the pup and now out the money from both the seller and the carrier CO

  • Reported By:
    Julia — Visalia CA United States
  • Submitted:
    Thu, June 03, 2021
  • Updated:
    Thu, June 03, 2021
  • Happy Tails Logistics and Basset Hound Pups Family
    CO
    United States
  • Phone:
    915-333-6862 and 70-386-7
  • Category:

My kids found a pup online under the bassethoundpupsfamily.com. Began interacting with the seller which then later became an agreement document to get the pup. Paid for the pup once the agreement was made. They then told my son they were taking the pupr to the carrier to deliver to us. The carrier, happytailslogistics.com, then emailed saying we needed to rent a different kennel for transport so paid more money.

They then came back saying she needed an AC one but refused to pay anything more. I tried emailing, calling and still nothing. Last email he received was them saying if he doesn't rent the AC unit, the pup will then be "pet abandoment." My kids are out a lot of money and it was all a scam. What was suppose to be a family present now is an upset, dissapointed kid that wasted all he had on nothing. 

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