Complaint Review: Harah's Casino & Motel

When I checked in Harah's Casino Hotel in Las Vegas last August, the marketing people gave me free buffet and free show ticket on a condition that you must attend their sales talk. I attended since I have a week vacation in Las Vegas. The marketing/Sales people were really professional. They gave me a lot of promises but they are all lies when I started to use their programme recently. Whatever they told me is not true. All lies........I got ripoff!

I tried to cancelled the membership and they told me I cannot. One of the conditions and terms in the Agreement mentioned that but I didn't know about it. They are not honest. When I joined that time, they told me I can cancel. I felt really sad and I hope that no more victim like me get cheated.

They promise a lot of things but it didn't turn out right like no blackout date, everything is on your preference and you will be like a VIP person, etc. A lot of sweet talk during presentation but when you start using it......it gives you a lot of obstacles.


I am not happy and I do not know what to do.

kenny
los angeles, California
U.S.A.