Harbortouch TRUSTED BUSINESS REVIEW: Feel safe, confident & secure when doing business with Harbortouch. Lifetime warranty on all POS systems. Harbortouch maintains a strong commitment to complete client satisfaction and exceptional client experiences. As a member of the Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, Harbortouch has reinforced their commitment to their customers. This program benefits the consumer, assures them of complete satisfaction & confidence when doing business.
Ever since I informed Harbortouch that I am canceling my service with them they have been hitting my bank account with ridiculous and bogus charges .It took them 3 month to email me the cancelation form while they were charging my bank with charges I had never heard of all of the years I was with them.
There come back was If I stay with them they will refund me all of the charges.
$90.00 insurance for the whole of 2012 charged in Feb , I start canceling in the early part of Jan.
19.00 IRS
29.00 every month they drag their feet into sending the cancelation form (3 full month to email the form
I have not listed all the charges they had hit me with but I strongly feel that , This company should not stay in business and prey on consumer in this manner ,It need to shut down.
2 Updates & Rebuttals
HTSUPPORT
United States of AmericaIssue Resolution
#3UPDATE Employee
Fri, February 01, 2013
We are sorry to hear about the issues you have experienced with Harbortouch. We have 24/7 phone support available to all of our customers and if your issue has not been resolved by these departments, please contact your sales representative to have the issue escalated within the organization. It is our goal to provide exceptional customer satisfaction and we will do everything in our power to resolve your issue in order to achieve this goal.
It is also important to note that Harbortouch is not some new start-up or disreputable organization. We have been in business for 13 years and have over 110,000 merchant customers nationwide. During our time in business, we have received countless awards and accolades for our business operations, customer service and innovative products. We have been named to the Inc. 500 list of fastest growing companies in America for five consecutive years and have been listed on Deloitte's "Technology Fast 50" list. Additionally, we were named a Gold winner by the 2012 Golden Bridge Awards, a Silver winner from the 2012 Best in Biz Awards and a Bronze winner by the 2012 American Business Awards.
- Harbortouch Support
Gina Johnson
Boone,Iowa,
United States of America
Harbortouch Class Action Investigation
#3Consumer Comment
Fri, November 16, 2012
Chimicles & Tikellis LLP is a leading national class action law firm that is currently investigating for class action suit.
All Harbortouch customers(victims) contact the firm with your information.
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