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Harbortouch | United Bank Card REVIEW: Customer Satisfaction Commitment: Harbortouch values each merchant it serves, realizing exceptional customer service is as important as competitive pricing, innovative products. The company offers award winning customer support which is handled entirely in-house available 24 hours a day, 7 days a week, completely free of charge to all of their merchants. The company also stands by its equipment, offering a lifetime warranty on all POS systems. Additionally, professional installation and ongoing training are included with every POS order.
$250 was the cancellation fee that was discussed when I signed up. After still not being able to process cards online I asked to cancel and was given a number of $900+. I can't believe a company can charge so much when I didn't even get a free terminal or anything. Plus the 3 year contract. It's ridiculous
1 Updates & Rebuttals
EnoughJerks
Tennessee,USA
FTC
#2General Comment
Wed, September 21, 2011
FTC ...BBB gets payoffs so not sure they will be much help.
http://www.ftc.gov/
http://abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843
I seriously doubt the BBB is worth your time.