Harbour Island Athletic Club Lied about Club Conditions and Sign on Contract - SCAMMED me out of $700+ for going TWICE
These people are THIEVES! I moved from Miami to Harbour Island and toured the facility with a representative named, Sue. I mentioned that everything looked quite outdated and old, she PROMISED they were starting a massive remodel that very next week in the Mens Locker Room with brand new steam rooms and saunas. Reluctantly, I signed on. On my first visit, the group fitness studio had no air conditioning and the mens locker room was filled with bandaids in the lockers, hair balls and cracked tiles in the steam room, moldy shower curtains and dust filled air vents.
I emailed Sue and requested my membership cancellation considering the club was not how she described nor were the renovations actually underway (or actually happening). They charged me 3 months minimum to cancel my membership and then charged me a 4th. month on top of that! I drove the club to speak with the General Manager, Scott who refused to see me because he was “in a meeting” even though I said I would wait. Sue was no help and literally put me on the phone in her office with a corporate representative and she walked out. I have now been charged over $700 for stepping foot in that place TWICE!
They are liars, deceivers, thieves and manage a glorified YMCA. The club’s conditions are horrible, it’s dirty, unkept and outdated. STAY AWAY - You are way better off hiring a personal trainer to come to your house for the amount of money they will scam you from and the condescending treatment they will give you.