Complaint Review: Harris Digital Publishing

I was lead to believe I would have access to 3.1 billion records,What I got was a name and an outdated address.If I wanted more detailed search I'd have to pay more. I wasn't about to give more money for outdated information,When I can get current info from the phone book.I called customer care and was given a big run around to get a refund form. CC told me they would send a form 3 to 5 days,come to find out refund forms are sent by email.By the time I recieved the form 90 days have passed.I tried to explain I was getting false info,but no one thier is smart enough to understand ,or are instructed to lie to the customers.

Chris
N.Las Vegas, Nevada
U.S.A.