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  • Report:  #484061

Complaint Review: HARRISBURG HYUNDAI

HARRISBURG HYUNDAI HARRISBURG HYUNDAI CASH FOR CLUNKERS SCAM BY DEALER LEAVE SEVERAL CUSTOMERS WITH NO OPTIONS -- HUMMELSTOWN, Pennsylvania

  • Reported By:
    JEFF — HUMMELSTOWN Pennsylvania USA
  • Submitted:
    Sun, August 23, 2009
  • Updated:
    Mon, August 24, 2009
  • HARRISBURG HYUNDAI
    4220 CHAMBERS HILL RD.
    HARRISBURG, Pennsylvania
    United States of America
  • Phone:
    7175580900
  • Category:

HARRISBURG HYUNDAI CASH FOR CLUNKERS SCAM BY DEALER LEAVE SEVERAL CUSTOMERS WITH NO OPTIONS


On Tuesday 8/18/09 my wife and I went to Harrisburg Hyundai to do a "Cash for Clunkers" deal on a new car for our son going to college. Having already purchased a new Accent from there in 2005, and referring my brother there a week earlier, I expected no problems and a good deal. The program was explained, a deal was negotiated, credit reports were ran, and paperwork was started on a new 2009 Accent with my salesman Mike Brown. All seemed well.


The good news ended there. Upon entering the finance department for final signatures I was told the Government was slow on paying the dealers and it would be about a week before we could pick up the car. Having no immediate need for it, I went ahead and signed the paperwork, which consisted of a "Buyers Order" and a privacy statement, put down a $500.00 deposit and was told my finance paperwork would be signed upon delivery. I agreed and left.


On Saturday 08/22/09 at 3 pm I heard a talk show speaker talking about problems people were having with dealers. I called my salesman Mike Brown and told him I wanted to complete the deal today. Mike put me on hold and moments later a sales manager picked up and told me they were going to refund my money because they no longer were participating in the "Cash for Clunkers" program. I was outraged and went to the dealer.


After a brief encounter with my salesman I went to speak directly to Timothy Eklund Sr., the General Sales Manager. I explained to him we had a signed deal and I wanted the car. He explained he did not have to honor the deal, and since they never submitted the paperwork to the Government no laws were broken. When I asked why I wasn't notified, he said they were going to call "all of us" today or Monday. PROBLEM!! THE PROGRAM ENDS TODAY AT MANY DEALERSHIPS AND OFFICIALLY ON MONDAY. People like me would not even have a chance to participate in the program!


I immediately explained to Timothy Eklund Sr. that I would pursue legal action against the dealership and inform the media of this practice. Both of which I am doing.


I then called BethAnn at Fredrick Hyundai in Lebanon, Pa in hopes of making an 11th hour deal. They said they had already had (5) customers this week with the same Harrisburg Hyundai story. HOW MANY OF US ARE THERE?????


BethAnn and her Sales Manager listened to our story and went out of their way to help us with a deal on a new Hyundai. I would gladly refer them to anyone looking for a kind and considerate sales person.


HARRISBURG HYUNDAI, ---> NEVER AGAIN!!!

1 Updates & Rebuttals


Cory

San Antonio,
Texas,
U.S.A.

Typical Car Dealer

#2

Mon, August 24, 2009

What's wrong with this picture? Many car dealer are crying about how they haven't gotten their (taxpayer's) money. One car dealer here in town was complaining, saying her dad's dealerships have only received 5% of their money so far. Before the cash for clunkers program, they had chargers ON SALE for $17,995 or $16,995 with dodge money. Once the clunker program "kicked in" the NEW sale price was $22,450 and with $4,500 OFF with a clunker, the price would be $17,950. The frickin' dealers ARE making an EXTRA $4,500 on every vehicle. This is the same dealer that's adding $5,000+ to the MSRP of every camero. Think about it. In A FEW SHORT WEEKS, these car dealers, across the nation, have sold somewhere around 500,000 vehicles that they wouldn't have sold.  They got TOP DOLLAR, little if any discounts on many EXCEPT for the $4,500 clunker money. They've gotten "funded" by the banks for the balance of the money EXCEPT for the $4,500 and they're crying? YEAH, they're crying all the way to the bank. Knowing car dealers, they haven't paid their salespeople's commission UNTIL the government money comes in. I'm gonna wonder HOW MANY of those clunkers wind up BACK on the market OR in MEXICO. They had a guy on TV last week explaining what's gonna happen AFTER the clunker program ends. He states all the rebates will come back out AND the prices of vehicle will GO BACK DOWN to where they were BEFORE the program. What was it? 7 out of 10 of the top selling vehicles under the program, were foreign.

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