Complaint Review: Hartford Auto Club - Premium Mega Saver

We were telephoned about an Auto Club. We do not have a vehicle and told the individual who called us just that. She then stated, "Ok, i'll send you a free calling card just for speaking to me." The calling card came, and of course it did not work. Two weeks later, $99.00 and the $54.90 was taken from our account. We did not give our bank account number. And to top it all off, this is a SAVINGS account and not even a checking account and they still took our money. Of course, no one answers the phone, ansers the letters or answers our questions if we do get someone on the line. This is ridiculous!!!!!!

Lisa & Robert
stroudsburg, Pennsylvania