Complaint Review: Hartford Auto Club

received a phone call offering 15 day trial... about 3/4 thru the conversation, i told them no thank you, i wasn't interested. then, surprise, on my next bank statement there it was.. $99 withdrawal.. i had to call the bank just to get a # to contact them to get a refund, called and was told they would "investigate" to see if i really did agree. i told her i never even received any info to know they thought i requested this or to know to cancel before the trial was over... she said it showed in the system that it had been mailed.. so it didn't matter. so, my car broke down yesterday and i thought since i have this service against my will, i may as well use it.

i called the c.s. # and was given a number to call for towing. i called that # for over 3 hrs and it was busy... finally just called a local company. when i called later to again demand my fees back.. i was told to fax in the receipt for reimbursement.. they wouldn't even discuss refunding my fees and letting me cancel this... we'll see if i get a refund. has anyone had any luck getting rid of these parasites.. also, i just read the post regardig voice vox.. and i have received info on that too. although, i just thought it was junk mail and threw it away!! am scared now.. :o(

Sue
Hurst, Texas
U.S.A.