Harts Bridal Filthy Bridal Shop, Rude owners! Osceola, Iowa
This bridal shop is a joke. Filthy inside, rude people. Alterations ruined my daughter's wedding dress. Dress puckers everywhere and when pointed out to the store owner, the owner said that they had ironed it three times and that "this particular material just does that." Bull! "They ironed it three times?" Gee, I wonder why they had to do that????? Brought the dress home and will have to take it somewhere else to fix the disaster this hell hole has created. Found out that the "ribbons" and buttons for the bussle were attached with a PRICE TAG plastic strip! Yes you heard me right! Very redneck, mickey mouse way of doing things and it showed through on the dress. I recommend you stay as far away from this store and these rude people as possible! MY DAUGHTER AND I ANGRY AND DEVISTATED AND AFTER THE DRESS WAS PAID FOR WE WERE TREATED LIKE DIRT! I will never shop in this high priced second hand bridal shop again.
When bussled up the right side of the dress hangs about 5 inches lower than the rest! It looks completely off and when we showed it to our family and friends they thought it was just awful!!! They said that they will never buy a dress from this place because obviously they cannot do the work correctly. However, I can tell you that they certainly know how to charge!!!!
1 Updates & Rebuttals
S&m
norwalk,Iowa,
U.S.A.
To Harts Bridal
#2Author of original report
Sat, August 13, 2011
I wish to apologize for my behavior in the above report. Although we may not have been happy about some things and they way they turned out, it is not worth being nasty and hurtful to someone.
I guess with anything, make sure you know what you are getting before walking out the door.
I wish Harts Bridal all the best in their business in the future.
There were in fact some issues we had that caused me to write what I did, however, the attitude in which I did it was not right. Best of luck to Harts Bridal!