Complaint Review: Havoline Xpress Lube

  I went there on 9/22/15 for a simple oil change and was diagnosed with needing radiator changed for a coolant leak, serpentine belt changed and cooling system flush, told it would take one and a half hour to complete. I returned early next morning to have work done. While waiting you could clearly see on video technican working on my vehicle did not know what he was doing. After my vehicle was brutalized, it took all morning to remove the radiator and all day to finish job. When I next drove my vehicle again there was rattling sounds coming from under hood, look under hood and could see where nuts and bolts were not replaced. Then belt started to screech and vehicle started overheating. I pulled into nearest dealer sbop and call manager at Hovaline who stated to have it looked at there and they would pay if it was something they did not do. The new place diagnosed my vehicle needed a cooling system flush

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