Complaint Review: Havoline Xpress Lube

We took our vehicle there about two weeks ago for a simple oil change. The same day we picked it up it was smoking. We took it back and they accepted responsibility for doing something wrong to it. They took it in the back and did something to it and gave it back to us. They even offered a free oil change on our next visit.

A few days later, it began smoking again. We took it back and they had the nerve to want to charge us to replace the radiator.

I went there to try to resolve it, and unfortunately had to tell them that I intended to escalate it to the Better Business Bureau, State of Georgia and/or court.

Well, guess what??!!! To retaliate and cover up what they did,  they staged an accident when I was leaving their shop with evidence of what they did...and now I'm being falsely accused of hit and run.

In my opinion, please stay far away from these people. They are low-life scammers. They will sink to any level to do dirt to you and to cover it up. Please, in my opinion, stay away from that shop!!!