HAYES AUTO SALES the slow death of a formerly outstanding business ,or how to live off your reputation without effort, Roseville, California
After buying an Explorer from Hayes Auto Sales in 2004 and having great results, when, in 2011 I was ready to buy another Explorer my choice of dealers was obvious.
So I paid $11,367 for a 2005 Sportrac and was promised a refund of $304 of the DMV fees since I planned on registering the truck in Arizona. The truck was paid for with a cashiers check on July 8, 2011.
In early August I opened the envelope from CA DMV expecting to find the title I would need to so register the truck, but to my suprise the envelope contained an old pink slip naming an unknown person along with a bunch of other paperwork.
CUTTING TO THE CHASE as of October 16, 2011 I still do NOT have my money after numerous assurances that my check "WAS IN THE MAIL". Simply put, avoid these guys like the plague.