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  • Report:  #550907

Complaint Review: Headwind Media Inc CMI Exclusive MO Fee

Headwind Media Inc CMI Exclusive MO Fee Spoke with David Poppier Charged mother's phone number for $20 she doesn't live with me and they used my maiden name without ever going to the website. Internet

  • Reported By:
    Misty — Newton North Carolina United States of America
  • Submitted:
    Thu, January 07, 2010
  • Updated:
    Fri, January 08, 2010

Received email confirming activation of a membership to Headwind Media INC and a $20 activation fee would be billed to my home phone bill. 


The address was incorrect, not lived with mother for almost 2 years now, and my maiden name was used.  Didn't think much of it because I had never heard of the site and thought it was spam. 


My mother call me two weeks later about a charge on her phone bill for $20.  She called to cancel and wanted the charge removed because she had not authorized anything.  I call and speak to David Poppier... who says there isn't anything he can do but give me a free subscription to the website, which I don't want.  I keep telling him that I didn't authorize anything and have never heard of the website until I received the email.  I kept going round an round with him that all I wanted was the charge removed and be done. 


Finally I had him give me all the info that I could about the address and his name and the name of the company and said I would be reporting  him to the Better Bussiness Bureau and contacting a lawyer... he told me to hold on and said it looks like you account has been cancelled and should be refunded.  I asked who would I need to call to follow up with that, he said I was talking to him.  I asked if it would be taken off of the phone bill and how long would it take to show up.  He said 1-2 billing cycles??? 

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