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  • Report:  #1155834

Complaint Review: HealthBuy.com GSCM Fulfillment GSCM VenturesInc. GSCM Ventures/Pacific Naturals 350 N.Glenoaks Blvd Burbank California U.S.A.

HealthBuy.com, GSCM Fulfillment, GSCM Ventures,Inc., GSCM Ventures/Pacific Naturals 350 N.Glenoaks Blvd Burbank, California U.S.A. I made a one time purchuse and the next thing I know I am getting product that I never ordered in the mail and being charged extreme prices for product I have no use for. When I tried to locate the company name phone number ( because I needed to speak with a person) it was almost impossible. I did not stop until I found what I was looking for. The first comuster service rep hung-up on me. I called back. They tried to tell me I agreed to "terms and conditions" which I had not. needless to say I have yet to receive my money. I sent the product back (which cost me another $13.00). I have contacted my bank and I am reporting here. These companies take advantage of people everyday all over the country. This needs to stop and I need my money back. Iam a single mother of two girls I don't have an extra $130.00 for something I never odered or wanted. Burbank, California

  • Reported By:
    Meeka — Muskegon Michigan
  • Submitted:
    Wed, June 18, 2014
  • Updated:
    Wed, June 18, 2014
  • HealthBuy.com, GSCM Fulfillment, GSCM Ventures,Inc., GSCM Ventures/Pacific Naturals 350 N.Glenoaks Blvd Burbank, California U.S.A.
    350 N.Glenoaks Blvd
    Burbank,, California
    USA
  • Phone:
    800-756-4120
  • Category:

I ordered a one time product on line from the company.... after not receiving the free shipping/handaling ( as I was lead to believe that I was) I was charged express shipping/handaling. Next thing I know I was getting another package in the mail... in  which made me wonder what was going on. After not being able to find the name of the company and phone number  I was able to contact someone. I was told that I "agreed to the terms and conditions" (which I had not) that I am not entiled to a refund. The first customer service rep hung-up on me. I called back. I was chargered a restock fee because I choose to return an item I did not order or want. The two items were 5 times the amount of the orginal  order. I can not afford that . This is fraud in the worst form. You trust these companies to do the right thing and as soon as you give them "an inch" they rob you blind!  What if I was depending on that money they stole to keep a roof over my children head. We would be out on the street! 

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