Complaint Review: Healthcare Advantage

I spoke with healthcare advantage when I was between jobs for coverage until I found another job. They told me I could cancel at any time and be reimbursed for any unused drafted monies. I have tried to cancel via phone and get "put off", meaning transfered from here to there and ending up nowhere. I have sent mail, faxes and tried to email with no response. They continue to draft that money from my account. In all honesty the coverage is a scam, none of the doctors in my area even take this discount card and low and behold none of the doctors here are on their "preferred provider list". I have submitted numerous "nominations" for my local doc with no response from this company. They are a rip-off and everyone should avoid them if at all possible.

Amanda
Summerville, South Carolina
U.S.A.