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  • Report:  #969670

Complaint Review: Healthier Balance

Healthier Balance Healthierbalance.com Deceptive advertising; be sure to read the small print Maple Grove, Minnesota

  • Reported By:
    Scammed — Caldwell Idaho United States of America
  • Submitted:
    Thu, November 15, 2012
  • Updated:
    Thu, November 15, 2012

I ordered a 14-day trial supply of green coffee extract and colon cleanse for the cost of shipping and handling ($6.95).  After receiving the product, I tried one capsule of each.  I was unable to take anymore because they drastically increased my blood pressure.  I contacted the company to cancel any further product.  It was noted on the packing slip that I would continue to receive shipments of the product unless I cancelled.  I called and cancelled receiving any more product and received a confirming cancellation via email from Healthier Balance.  However, I was charged $79.98 and $79.99 ($159.97) for the 14-day trial supply.  The fine print states there will be a charge of $79.98 upon completion of the order.

I thought I was ordering a 2-week trial for the cost of shipping and handling ($6.95 x 2), but was billed on my credit card for $159.97--the completion of the order.  I feel like I was taken advantage of.  I hope you can do something to protect vulnerable consumers.  This was very deceeptive. 

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