Complaint Review: HEALTHY DIRECTIONS

I ordered a product , "Omega Q plus with Resveratrol" from Healthy Directions (HD) online after seeing a 4 star rating from the Better Business Bureau (BBB) . After my problem started, I checked into the BBB rating, and the facts were: 89 complaints out of 91 reports. THAT’S NOT A 4 STAR RESULT. Who's doing the math, I wonder ? The problem I have is that HD has signed me up for automatic deliveries. I did not ask for automatic deliveries. Of course, that means they are also making automatic debits on my credit card number. On my first call of 6/24/17 (to 1-800-663-9737), Travis the rep promised to kill my account, erase my credit card number, and take me off the automatic delivery system. What he promised didn’t happen. I’m seeing another debit from HD for $19.99 (date : 7/6/17 ) on from my Visa account. I called back and talked to Dave, the rep, who tells me the 7/6/2017 debit to my credit card will be erased in a few days, and the automatic shipment of goods will be stopped. I told Dave that I was promised the same solution the last time I called. He said he would stop shipment, and remove my records. After seeing so many negative reports online, I have no faith that my problem is over with. On the upside, I've learned something invaluable for myself for the future. I will not trust the BBB star system. I'll read the reports myself, and do the math myself. And I will not trust any Doctor associated with Healthy Directions, so I have listed all their names.