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  • Report:  #1491395

Complaint Review: Hear Tec Labs

Hear Tec Labs Hear tec Labs refuse to refund my money

  • Reported By:
    Leonard — HORNBECK United States
  • Submitted:
    Fri, February 07, 2020
  • Updated:
    Fri, February 07, 2020
  • Hear Tec Labs
    United States
  • Phone:
    1-888-510-1941
  • Category:

I purchased a set of Hear Tec hearing aids from the company, with the knowledge of a 100% money back Gaureent  if I was not 100% Staisfied.The product did not work for me , But when I tried to return the hearing Aids they are telling me that they will NOT refund my money.                                                                             

The reason given is ( They have the right to refuse reimbursement if  the Hearing Aids does not meet my needs or for Fitting issues ).   I have sent several E-Mails to the company and each time I get the same answer in return That is  they will not refund my money.   

I called and talked to a representative of the company 2/7/2020 and she put me on hold  for several minutes then returned and  told me the exact same thing   That they are Not going to retun the Purchase price of the hearing Aids  But they did offer me a replacement More Updated version of the Hearing Aid   if I wanted to pay them an additional 100.00 dollars.

 

 

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