Complaint Review: hearthware

I have written on this company a few days ago. I cann't find my post. I am still boggled at the fees that were charged and just exactly they are so here is my latest finding. I went back to the wesite. Had to put in a credit card to get to the fees I used a gift card. I had heard that they are placing charges whether you completed the form or not. As I have read so many complaints. So as of today I have discovered that they are charging $129 for the shipping and handling whether you choice the option to pay in three payments are not. So if you are doing the three payments you are charged you will be paying a total of $66.66 dollars more. Don't take my word for it try it both ways. try first with the payment of a one time payment then a make it in three payments you don't have to go completely out of the order just press the back button. If you don't find this to be the case then maybe some company rep has read this and got it fixed. But I seriously doubt that. The only thing I see them doing on the boards is passing along the same old thing. Contact a certain number and we are sorry. No one seems to have a brain at this company or don't want to shake the money tree. My credit card company has assured me they are blocking all the charges on the payment plan. I don't have a problem paying the bill. It is just that they cann't make up there mind what the bill is. As it stands now after trying to fiqure out what was paid and yet to be paid they owe me for a second complete package. Probably be when hell freezes over.