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  • Report:  #1304039

Complaint Review: HeartLand Express

HeartLand Express Michael Gerdin HeartLand Express Unacountability North Liberty Iowa

  • Reported By:
    PastTrucker — Winter Springs Florida USA
  • Submitted:
    Fri, May 06, 2016
  • Updated:
    Fri, May 06, 2016
  • HeartLand Express
    901 N Kansas Road
    North Liberty, Iowa
    USA
  • Phone:
    (319) 626-3600
  • Category:

When I showed up for orientation, it only took an hour to realize that I had been lied to from my recruiter Nate Rieken, and what a mistake I had made by trusting what I had heard.

So I left. Smartest move I ever made.

I tried numerous times requesting reimbursement for my travel expenses, but was routinely ignored, so I wrote a letter to CEO Michael Gerdin. As expected, complete lack of response and accountability.

At first I tried to be diplomatic about issues, thinking there was a misunderstanding, but now I realize that it was a misrepresentation about expectations, AND LIED TO. And no accountability to anyone's actions.

I have given HeartLand Express over a month to be accountable, now I turn to forums and reviews with the hope that others don't fall into the same trap as I.

Only been in trucking for 2 years, tired of being s*** on, and have moved on to another profession.

Truckers need to be treated with respect and dignity, not constantly s*** on, and maybe there wouldn't be the turnover rate there is.

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