Heartland Home Finance, Inc. High Pressure Sales - Bad financing - Beware the bait & switch 7400 E Caley Ave. Ste 250 Colorado
Colorado consumers beware: This company portrays itself as an honorable firm. It is not. They will hound you day and night on the phone. They will "sell" you that you have to pay for your appraisal and once you do and you provide your documents they will do everything to ensure that you close a loan with them or they will not give you your documents back, nor will they allow you to use the appraisal you paid for in order to obtain a better loan with a REAL bank. They sold me on what looked like a good loan and then at the last minute called to say that I no longer qualified for the original loan, but GREAT NEWS, we have you approved for another loan at a significantly higher rate. These guys are worse than a corner used car sales lot.
Do youself a favor, do your homework, I think that even Countrywide will give better service and provide you with a better loan.
Jeff
Jeff
Denver, Colorado
U.S.A.
2 Updates & Rebuttals
Bob
Aliso Viejo,California,
U.S.A.
Appraisal
#3Consumer Suggestion
Mon, November 12, 2007
Jeff, I am a licensed loan officer here in California and just wanted to clarify some things regarding your appraisal. The reason you cannot use the appraisal for any other transactions is very simple.... it is against the law! True you did pay for the appraisal and it doesn't seem right that you cannot use it at another bank, but once an appraisal is done in a banks name it can only be used with that bank. Now I am aware that many tmes appraisers will change the name of the lender on an appraisal but by law that is illegal. With the crack down on fraud these days most appraisers that I use WILL NOT change the name because it puts their license on the line.
In terms of any other documents, that is between you and your bank but I thought I would give you the reason the appraisal can't be used. You are entitled to a copy and I suggest you request one immediately so you have a record of the value!
Josh Mayer
Centennial,Colorado,
U.S.A.
I have always been here to help solve any issues.
#3UPDATE Employee
Thu, November 08, 2007
To Whom It May Concern:
I apologize if you have had a bad experience with your contacts at Heartland Home Finance located at 7400 E. Caley Ave., #250, I will and would have gladly rectified the situation if it had been brought to my attention directly from you. I am still willing to do so. Please contact me at 720-493-4417 ext 50101 at your earliest convenience so I can accommodate your questions and needs. I do not condone such activity from this branch office and we are always more than happy to return your documents to you.
Regional Vice President
Josh Mayer