Heat N Glo No manufacturer support!
Bought an expensive Heat N Glo CLX 6000 fireplace. I had some simple questions so I called the manufacturer. To my amazement they said they had NO MANUFACTURER SUPPORT. I needed to call the salesman who sold the procut to me. Bulls***! A propane fireplace brings a highly explosive & flammable flame into the house & heat n glo says they offer no, zero support. It's obvious it's thier way of attempting to shed responsibility & placing it on the backs of thier authorized sellers. LET'S NOT LET THEM GET AWAY WITH THIS! Boycott Heat N Glo products until/unless the manufacturer assumes their rightful responsibility of the product they manufacture!