Heddy's Beauty Hideaway Professional color WASHED out in TWO DAYS! They refuse to fix it!!! Mililani, Hawaii
I went here for a professional color, Dyed my white blonde hair red. The color washed out the first time I washed it. I called them and they told me it's not possible. Um well yea it is look at it!
I went in and showed them my hair and they told me that I can pay to have it redone, well I already paid once and the color didn't last even two days. Now I'm stuck with dark roots and washed our red.
I don't even comprehend how I have brown and black roots after day one when my hair is naturally blonde! I don't want to pay them a second time to do what they should have done right the first time.
My advice dont use Heddy's Beauty Hideaway and if you're brave enough to use them don't have Jin as your stylist. I'm soooooo dissappointed.
1 Updates & Rebuttals
Heddy's
Mililani,Hawaii,
We apologize for your awful experience
#2UPDATE Employee
Sat, November 30, 2013
Your experience SHOULD NOT have happened and is not the standard for Heddy's Beauty Hideaway. We cannot undo what happened but since then we made the following improvements. One, Jin is no longer working at Heddy's and secondly, we care a lot about you and what we use to make you look great so changed our hair color line to Keune.
After extensive research we discovered the Keune So Pure and Tinta product lines, a mild and beautiful permanent hair color that is 100% Ammonia & Paraben free, enriched with Phytokeratin and Argan Oil for strong, healthy and shiny hair. The certified organic plant extracts, Jasmine and Sandalwood, provide a relaxing aroma. Plus, all Keune products are developed and manufactured in the company's laboratory and factory in the Netherlands so you know you are getting the finest quality and not something cheap made in a third world country.
Heddy's Beauty Hideaway is proud to now offer this great European product to those who have sensitive skin, allergies, pregnant, or just want the very best for their hair. Please call us at (808) 625-1555 so we can give you a positive client experience.
Mahalo,
Heddy