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  • Report:  #1188829

Complaint Review: Hello Gorgeous Hair Extensions

Hello Gorgeous Hair Extensions Have Not Rec'd Product - No Response to My 8 Emails - Phone Disconnected Internet

  • Reported By:
    Michelle — Carlsbad California
  • Submitted:
    Fri, November 14, 2014
  • Updated:
    Fri, November 14, 2014

On October 3, 2014, I ordered a Salon Set of hair extensions.  According to their website, if I pay extra they will rush the production of my order and it will only take 2-1/2 weeks to create, which I did just to be safe since my wedding was in 2 months. 

7 WEEKS later, and my order still states "Awaiting Fullfillment."  I have emailed them 7 or 8 times requesting status, but all my emails have gone unanswered.  Their phone has been disconnected. 

My wedding is in 2 weeks and I am furious.   My last email simply requested that, if they did not believe they could fulfill my order before my wedding day, to PLEASE let me know ahead of time so that I could TRY to purchase extensions some place else.  I also requested a refund of my Rush Order, since they have been unable to produce what they said they would do, which was to finish my extensions within 2-1/2 weeks.  Still, no response.

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