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  • Report:  #924022

Complaint Review: Hemborg Ford

Hemborg Ford Ford Auto dealership norco, California

  • Reported By:
    Chris — Riverside California United States of America
  • Submitted:
    Wed, August 08, 2012
  • Updated:
    Sat, August 11, 2012

I was recently an employee at a New Car dealership named Hemborg Ford. I was employed there for only 2 1/2 months. I am new to the car sales business. But being in sales my entire life, I took this job hoping to find a new career. After 20 years of self-employment. I was ready for a change to become a working man . Before we get into this I would like to give the
dealerships information.

Hemborg Ford
1900 Hamner ave.
Norco, CA. 92860
951-737-6151
www.hemborgford.com

Ok now the outrage that I found out.

I was signed onto a contract, (that I still have) my contract basically states. That I would be compensated in this manner.

Vehicle Commission Plan
1-7 =    20% per unit sold
8-12 =  25% per unit sold (retro to 1)
13-17= 30% per unit sold (retro to 1)
18-+     35% per unit sold (not retro)

When the 25% and 30% commission levels are hit in any month you will start at that level for the next new month.

The really important section of the contract states that the dealer holds back $400.00 of the gross profit for the dealership. This pack is listed in our contract the same for new & used vehicles. Also known as a dealer pack. This is a very common act, the state of California is supposed to regulate. Now I would say that this is not a bad design if it were cherished & honored.

In this complaint I am going to supply the stock numbers of the vehicles , and what kind of vehicle as well as the price it was sold for, as well as what I was paid. I will not include the customer names. That just would not be ethical.

As I began to sell cars my first one only took me a few days , not as long as I expected.

As I said the dealer pack is the really important part of this complaint. I found  from managers that I worked with at Hemborg Ford. The dealer is actually packing these vehicle a whopping $2400.00 per unitThis is not disclosed to the sales man in
contract or on the vouchers.

That is basically stealing from the sales person $480 per transaction they make. By doing this they are showing the sales person on the vouchers , all vehicle sold are either what they call a loser or a very slim profit margin. I was alerted by this & started questioning it very quickly while I was there. Being the ex-businessman I am of course I saved all of my vouchers, all of my check stubs & all of my pay registers. According to the management at Hemborg Ford. This causes the deal to
be what they call a mini .In other words the minimum amount they have to pay you on a sale .That is $100.00 they do this to avoid having to actually pay there sales people anything more than MINIMUM wage. 

I said earlier that I found out about the pack from management. I did all of the managers were either terminated or quite because they to felt taking advantage of. When I say managers I mean upper management.

There were 3 of them total & that is were I got the number of $2400.00 All 3 managers gave me the exact same information & numbers, one also told me ,a girl that worked in the business department even went as far as to tell him, that the owners son was packing the cars by putting his own broker fee, upon take in of the used car vehicles. Now this I have received any verification of, but once the Labor Commissioner of the State of California gets involved he will be able to verify this by opening & going threw the business records at Hemborg Ford. I am still owed money by Hemborg Ford They held one deal from me for 3 months & I still have not been fully compensated for it. This company does not deserve the hard work of there employees. They dont desire to be in business at all. Can you image work 196 hours in a month and coming home with a
check for less than minimum wage. I am doing this for one reason only. For all of the past , present & future sales people they rip off after working hard for there money.

In my short time employed at Hemborg Ford  my sales total was $262,452.00 . My total year to date earning (pay) was $3,908.13 before taxes , I ask how would you feel about that.

Before I get to the stock numbers I want to say . That when I am done here. This letter will be going to : Ripoffreport.com , Google.com , Yelp.com , The California Labor Commission Board , Ford Corporation, Channel  5 KTLA news, Channel 2 NBC news, Channel 7 KABC & the Press Enterprise. Im sorry but no employee deserves to be treated in this manner. Mike Bain, the GM of Hemborg ford could have avoided all of this simply by being an honest person & doing what he says he is going to
do. Here is the remaining information.

Stock # a12787 2005 Nissan Quest $13995 sold 05/15/2012 comm. Gross $3,763.49 paid  $940.87
Stock # b12364 2004 Ford F-150 $13,854.00 sold 05/18/2012 comm. Gross $2780.35 pain $524.67
Stock #212766 2012 ford expedition $38,995.00 sold 05/19/2012 comm. Gross -$593.37 paid $100.00
Stock #212813 2012 Ford Fusion $22,855.00 sold05/26/2012 comm. Gross -$335.39 paid $100.00
Stock #a13020 2003 Ford Expedition $11,000.00 sold 06/03/2012 comm. Gross $2,155.00 paid $215.50
Stock # 20429 2011 Ford Ranger $20,800.00 sold 06/14/2012 comm. Gross $1522.23 paid $142.33
Stock #212534 2012 Ford Fiesta $18,885.00 sold 06/15/2012 comm. Gross -$998.08 paid $100.00
Stock #20421 2004 Ford F-250 413,995.00 sold 06/19/2012 comm. Gross $2,122.04 paid $424.41
Stock # 20350 2008 Toyota Tundra $20,985.00 sold 06/20/2012 comm. Gross unknown this was supposed to be a $300.00 mini promo. But I still have not been paid for this vehicle
Stock #a12610 2008 Infinity G35 $22,855.00 sold 06/21/2012 comm. Gross $323.99 paid $250.00 mini
Stock #212921 2012 Ford Fusion $22,155.00 sold 06/30/2012 comm. Gross $512.48 paid $102.50
Stock #20381 2009 Ford Flex $29,845.00 sold 07/06/.2012 comm. Gross never given paid $100.00
Stock #a13123 2008 ford Explorer $13,888.00 sold 07/10/2012 comm. Gross unknown paid $251.60

If all allegations of there dealer pack are true Hemborg Ford   for owes me for 13 cars that is a total of$6240.00 that would be a nice check to get. How much do they owe other salesmen?

1 Updates & Rebuttals


Tricia

ontario,
California,
United States of America

Greenpea

#2UPDATE Employee

Sat, August 11, 2012

I most probably should not respond to to this allegation but... I am furious that one person can trash the experience and integrity of so many people because of their lack of experience and failure to read and comprehend certain things.I am the person in the business office that deals with the contracts and vouchers and certainly never had any conversation with Chris re pack etc. I unlike Chris have thirty five years experience in car dealerships from contract girl to business manager for fourteen years for four dealerships. I have worked for Hemborg Ford for seven years and never  never never  have we cheated a salesperson. I cannot believe how unprofessional Mr Dominguez is being. I understand frustration of not understanding accounting payroll etc and as he admits himself new to  this industry. I wish you well in your new endeavours Chris. Please do not try to ruin our income. Thank you. Ps you might want to try spellcheck. 

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