Complaint Review: Hemingway and Associates/The Offices of Hemmingway

Hemingway Associates contacted me on December 30, 2015, claiming to be the 3rd party collection agency working for Wachovia. I set up two scheduled payments with the company to bring my Wachovia account in good standing, and the first was taken out of my account on January 4, 2016. I was scheduled to have a second payment come out of my account on the 14th, but fortunately I didn't have enough funds to cover it so the withdrawl never happended. 

I get a call from the real Wachovia collection agency on the morning of January 19th, 2016, stating that they are still awaiting payment from me for the outstanding account. After doing a little research together, my rep informs me of the fact that Hamingway and Associates is a fraudulent company, and that I have been scammed. Luckily I was able to file a claim with my bank to have the charges reversed. 

After discovering this information, I contacted the Hemingway group, and asked for my client representative, whom was Maxine Jones. I acted as if I was calling to set up payment for the second time. Once I had my rep on the line, I told her Wachovia never received my money and they informed me that Hemingway was a fraud.She then hung up on me. I called back at least five times before actually speaking with someone, and they were extremely rude, loud, and told me that my rep was "unavailable". I called back again and I was quickly met with "We'll refund your payment but we're calling the sherrif's office." I don't even know what that means. 

Needless to stay, I filed a claim with my local police against them. I doubt they'll refund me, but I'm glad I at least caught them before they got anymore money from me.