Complaint Review: Heritage Administrative Services; Dimension Service Corp.

I currently have an extended warranty on a vehicle through Heritage Adminstrative Services. (Contract was bought out by Dimension Service Corp) They are refusing to pay for a Crank Sensor for my 2001 Cadillac DeVille DTS. They state that it is an emissions control sensor (Emissions parts are excluded.) The EPA document they provided however lists emission control sensors and the Crank Sensor is not on the list. It is listed under Ignition System on EPA document #EPA 420-B-91-001. They also stated that this sensor controls the timing advance/retard system and

aa1car.com/library/2002/us100232.htm


clearly shows this is the function of the knock sensor. An obvious attempt to try and redefine what the Crank Sensor's functions perform. I am going to persue this through the courts.

John
Tacoma, Washington
U.S.A.