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Heritage Web Solutions Crooks / Scammers / Contract Breakers / In Bed with The BBB / Run For Your Life!! Provo, Utah
This company is the truest of crooks...PLEASE SAVE YOURSELFS. There is no lower SCUM then a company that feeds and steels from new small business owners. Heritage Web Solutions specializes in getting your money and frustrating you until you leave. I have hundreds of emails and documents and over 200 hours of wasted time to end up out $1,300 to Mark Strong who has stolen tens of thousands of dollars from people like you and me. He will simply send a copy of his terms of service. HERITAGE WEB SOULUTIONS TERMS OF SERVICE is over 50 paragraphs of your out of luck. It even says they don't have to finish the site at all if they don't want to. I am not kidding. AND BE CARFULL!! THEY SLIP IT BY WHEN YOU DESCRIBE WHAT YOU WANT FOR A WEBSITE..AFTER THAT YOUR OUT AT LEAST $59 PER MONTH FOR 12 MONTHS IN HOSTING FEES PEREIOD!!
I will paste a letter he sent me below that says if you want to go to small claims court you need to come to Utah. You See he knows its not worth the trip and bam he keeps on steeling!! This scum bag offered me and my business partner $200 because the other $1,100 should be his for having to email me???
AGAIN SAVE YOURSELFS FROM PURE HELL AND SCUM!!
SEE LETTER FROM CEO MARK STRONG BELOW.
Mark Strong Thu, Aug 28, 2008 at 4:04 PM
To: michael rose
Reply | Reply to all | Forward | Print | Delete | Show original
Dear Mr. Rose,
When you accepted Heritage's Terms of Service http://www.heritagewebdesign.com/tos.html on April 2, 2008 you accepted the essence of the third (3rd) paragraph in the Account Termination Agreement. See Section 41.
The purpose of the Account Termination Agreement is simply to put in concise terms the provisions of unwinding our relationship. Heritage doesn't need an additional signed Account Termination Agreement. It is as much for your protection as Heritage's.
It is now your call as to what you want to do. Our position has already been stated: $200 refund and release of Heritage's work to you. If this is not acceptable, then have your attorney communicate with Heritage at:
Heritage Web Solutions
1460 N. Moonriver Drive
Provo, Utah 84604
Attn: Legal Department
As a professional courtesy, please make your attorney aware of Section 43 of the TOS. It establishes the courts in the State of Utah as the courts having jurisdiction in all legal matters. It states:
43. Jurisdiction
This agreement shall be governed exclusively by the laws of the State of Utah, USA, without regard to any conflicts of laws provisions thereof, as a contract entered into and performed entirely within the State of Utah. The parties herby expressly disclaim the application of the United Nations Convention on the International Sale of Goods. Any disputes between the parties relating to the subject of this agreement shall be submitted exclusively to the jurisdiction of the state or federal courts located in the State of Utah, Counties of Utah or Salt Lake, and the parties expressly consent to personal jurisdiction and venue therein and waive any objection based on forum non conveniens or otherwise.
Should you decide to litigate in any other jurisdiction, HWS will engage legal counsel in that jurisdiction. However, HWS will not litigate the merits of the case. Our legal counsel will have the jurisdiction referred to Utah. This Jurisdiction" provision has been challenged in the courts before and the courts have consistently upheld this provision.
It is hoped that we can terminate this relationship amicably and promptly.
Please advise.
Respectfully,
Mark Strong
Chief Quality Officer
Heritage Web Solutions
Michael
roselle, Illinois
U.S.A.
1 Updates & Rebuttals
Ripdoff
Orem,Utah,
U.S.A.
HWS is a reputable company!
#2UPDATE Employee
Wed, January 21, 2009
Every once in a while, a business relationship sours or communication breaks down. I assure you, if HWS knew what you were looking for and had the necessary content from you, they'd do everything possible to make you happy. If they made revisions for you for up to three months and you still weren't happy, I'd have to say you got your money's worth. I don't like getting ripped off any more than the next guy, but I firmly believe that Heritage Web Solutions delivers on its promises 99% of the time. Furthermore, Mark Strong was not in anyway disrespectful of your wishes; if you'd decided to get your lawyer involved, he would have honored your request. At the end of the day, Mark Strong is an amazing human being that would never try to cheat anyone.