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  • Report:  #1083866

Complaint Review: Hermanstreet.com

Hermanstreet.com Bitdefender Antivirus Non responsive to tech support so....I got my $$$$ back Ogden Utah

  • Reported By:
    Mike — Wilmington Delaware
  • Submitted:
    Thu, September 12, 2013
  • Updated:
    Mon, September 30, 2013

 Like the other posters....Bitdefender Antivirus software is a joke.

Plus, they were totally unresponsive to any all calls and/or emails to their tech support.

So, I meerly disputed the charge to my credit card and they took the $29.95 off my account

and issued a full credit to my account.

Hope that this helps any of my brother "got ripped off" guys.

1 Updates & Rebuttals


Alin Vlad

Bitdefender Message

#2UPDATE Employee ..inside information

Mon, September 30, 2013

Hi Mike,


We deeply apologize for the issues you encounter with Bitdefender. I will kindly ask you to send us the ticket numbers of your interactions with the Support Team, to properly investigate the issue. Our priority support email adress is bitsy@bitdefender.com

Thank you for your cooperation.


Alin Vlad,
Global Social Media Coordinator at Bitdefender

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