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  • Report:  #976745

Complaint Review: Hermanstreet.com Ogden

Hermanstreet.com Ogden I did not receive the registered link which I paid $26.95 AUD. Herman provided a 'trial' only, Internet

  • Reported By:
    Ariel — Clayfield Internet Australia
  • Submitted:
    Sun, December 02, 2012
  • Updated:
    Sun, December 02, 2012

Herman Street Purchased Bitdefender Antivirus Plus 2013 online for $26.95. Did not receive a link in their order confirmation email to download software. Ogden, Internet. On the 16th November 2012 I purchased the Bitdefender Antivirus Plus software at Herman Street's on line store. I used my Mastercard and paid the full balance of $26.95.

After completing the order I received an email sent from 'hermanstreet@response.techmedianetwork.com' thanking me for my purchase and provided a link and a registration code. This code did not work.

There have been several emails to and from Herman, now they are wanting proof of my credit card, which site I purchased from, which exact product etc. I have been placed on a 30 trial until I prove everything. This is ludicrous.

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