Hertz Corporation Deceptive prepaid rental practices- Charge $50 cancellation fee. Phoenix Arizona
Deceptive prepaid rental practices- Charge $50 cancellation fee. In 20+ years of doing business on a monthly basis, with gold membership, they snuck this prepay option in their online booking sequence then refuse to honor a credit to their most loyal customer. Poor way to treat their best customers. My company and I will boycott them for the next 100 years.
D
someweere, New Jersey
U.S.A.
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Actually...
#2Consumer Comment
Fri, June 19, 2009
Companies offer "pre-paid" reservations as a way to get a better rate because they have you locked in. As a rule if you cancel your reservation most companies do not give any money back. So for you to get all but $50 seems actually pretty good.