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  • Report:  #931758

Complaint Review: Hertz Rental Car

Hertz Rental Car Mesa Gateway Location Hertz over charged us triple what our charges should have been. We were charged $358.39 instead of $154.39. Not only did that happen, we still haven't been credited back our funds and it has been 12 Gilbert, Arizona

  • Reported By:
    grngobln — Gilbert Arizona United States of America
  • Submitted:
    Fri, August 24, 2012
  • Updated:
    Thu, August 30, 2012

Hertz over charged us triple what our charges should have been.  We were charged $358.39 instead of $154.39.  Not only did that happen, we still haven't been credited back our funds and it has been 12 days.  I am extremely upset and I will never use Hertz again and also tell everyone I know what happened to us and to never use them either.  This is the worst experience I have ever had in 30 years of renting cars.  I want my money back!!!!!!!

1 Updates & Rebuttals


Cpowe4031

mobile,
Alabama,
United States of America

hertz

#2General Comment

Thu, August 30, 2012

I understand that you had a bad experience any time you rent a car with hertz it your actual total plus a $200.00 security hold that's reimbursed to you. I do understand that you have not received your deposit back you should call billing directly to get the issue resolved.

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