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  • Report:  #1114650

Complaint Review: Hertz

Hertz unauthorized charges King of Prussia Pennsylvania

  • Reported By:
    Atu — Norristown Pennsylvania
  • Submitted:
    Sat, January 11, 2014
  • Updated:
    Sat, January 11, 2014
  • Hertz
    715 W Dekalb Pike Ste A
    King of Prussia, Select State/Province
    USA
  • Phone:
    610) 265-9010
  • Category:

Hertz rental company in King of Prussia unknowingly to me withdrew the amounts $145.00 and $238.00 without authorization. I tried to resolve this matter with Hertz and my bank PNC. (now closed) I was told by my bank that I now have a balance owed in the amount of $900.00 after a dispute was complete. I have a record of the amounts taken out weekly below and I don't know how I can have a balance of $900.00 owed when I they were taking out monies per week.

Here are dates of rental/money owed to hertz

4/4/13- $380.00- includes the $200.00 deposit

And 1 week rental 4/11/13-$180.00

4/18/13-$180.00

4/25/13- Hertz advised us no payment was needed at that time

5/2/13- same as above- no payment required.

5/9/13- Hertz took out $145-00 and $238 without my authorization; and could not explain why they took it out.

5/16/13 - vehicle returned and stated we no longer had our $200.00 deposit with them.

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