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  • Report:  #1467835

Complaint Review: Hertz Viking Hertz Car Rental

Hertz Viking, Hertz Car Renta,l Viking Billing Service, Hertz Viking Billing Service ,filed claim with our insurance carrier and filed same claim with us independently. Claims filed 6 months after alleged damage to 2 cars. Oaks Pennsylvania ,Hertz Viking, Minnesota ,Viking Billing Service

  • Reported By:
    C. — KINGSLAND TEXAS United States
  • Submitted:
    Wed, November 21, 2018
  • Updated:
    Sun, November 25, 2018
  • Hertz Viking Hertz Car Rental
    SDVIKI10 PO Box 1280 Oaks Pa 19456 Viking 7500 Office Ridge Cir Eden Prairie MN
    Oaks, PA (Hertz Viking) MN (Viking Billing Service)
    United States
  • Phone:
    800-313-5180 800-767-792
  • Category:
    ,

Received letter dated 9/21/18 from Hertz Viking, Viking Bill Service stating that "we returned the vechicle we rented 6/7 to 6/10 with damages or were involved in an incident with a Hertz Corporate Vehicle."  

Two separate claims were filed.....one with our insurance carrier and one with us.   We responded denying the claims and received a response from Ellen G, Hertz Customer Correspondence Administrator, saying Hertz Senior Leadership Team resolved this matter although there was sidwall damage upon return.  However, "Hertz will not pursue although a valid claim."

We responded to Ellen saying Hertz response was NOT valid, as they know, because car was not damaged upon return.  Their claims were false.   And Filing two separate claims is a Double Dipping Scam. 

Texas Attorney's Office confirmed that this was a Scam based on many other complaints.   

In closing we asked Hertz this question....."Why not make money the old fashion way......honestly, respectfully."

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