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  • Report:  #880700

Complaint Review: HESS Gas Station

HESS Gas Station Every complextion has a certain day to buy gas! Hollywood, Florida

  • Reported By:
    Mrs. G — HOLLYWOOD Florida United States of America
  • Submitted:
    Thu, May 10, 2012
  • Updated:
    Thu, May 10, 2012
  • HESS Gas Station
    1840 N. Federal Highway
    Hollywood, Florida
    United States of America
  • Phone:
    (954) 921-7757
  • Category:

On May 10, 2012 at 7:35am myself and my children stopped at our neighborhood gas station just as we always do every morning before school. My 12 year old son likes to go and pay for the gas while I pump, well this morning when my son went inside to pay, gave the guy the money, told him what number pump we were on, and I started to pump. We noticed that the pump was not turned on after trying for about 3 minutes. I sent my son inside to tell the clerk that the pump was not working, he replied to my son that there was no gas in the pump we were using and did not give him back the money. Why did he not just tell us over the intercom instead of making us waste time wondering what the problem was?

So we moved to a different pump , my son then went back in to re-pay for the gas, he replied to my son that he does not sell gas to kids. My son turned and said to me "but mommy we always use this station, and I always pay" I told my son I wish I knew what the problem was, while my daughter is saying "this is wierd" So I took the money from my son to go inside to pay myself, thinking maybe it's a new clerk and didn't want to take the money from a child. (Ok Understandable) but as i went to pull on the door to go in and pay, he locked the door.

I turned to walk away,  while  i'm running behind schedule taking the kids to school. I looked over at the door and he had let 3 caucasian 1 male, and 2 females inside the store to pay for their gas, i watched as they came out with no problem. I watched because I wanted to see if what I was seeing was true! This man see's my children and I almost every other day, sometimes we are allowed to buy gas, and sometimes we can't. Funny thing the owner know's my family, to bad he was not here this morning. Now because of this my kid's will not go into a store where there are Pakastan people for fear of being chased out, not being able to buy what they want just because they are 2 beautiful children, that just happen to have a different complextion on the wrong days.

2 Updates & Rebuttals


MartyMarsh

Stillwater,
Pennsylvania,
United States of America

That shouldn't happen to anyone.

#3General Comment

Thu, May 10, 2012

   Because this world is full of ugly people,I can't say anything to make you feel better except,God takes care of all in one way or another, go do your business elsewhere,it is there loss.


Mrs. G

HOLLYWOOD,
Florida,
United States of America

Added Troubles!

#3Author of original report

Thu, May 10, 2012

Oh yeah! I forgot to mention that they are also scamming people, they have notes every where inside that store and out, that if you pay with cash or debit you get a .10 discount on the current price, and thats a lie because every time i pump i always get charged the full price. They want people to pay with cash because using anything else like a credit card would cost them. Can we say false advertisement! pay attention to the price per gallon as you're pumping and you will see who's stealing from you. As for the racism issue today was the last draw.

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