Complaint Review: Hewitt Financial Services

 I just had a very bad experience with Hewitt Financial Services. I transferred my 401K account to them last week.

Buyer beware. They charge 12.75 for every trade you make, plus additional amounts that add up very quickly. One buy and sell order i  placed cost me over $50.00. I did some research and they are the highest that I could find on the internet for brokerage companies for commission and trade fees. This is ridiculously high for the average investor. My employer uses Hewitt for 401K so I don't have another choice at hand for a brokerage account. If you have a choice on where to put your 401K funds at your employer or privately invested IRA account, please read this first. I contacted them and received a very unprofessional response from two of their customer service representatives. I give them an 'F' for customer service and an 'F' for Brokerage company affordability. I also want to add that their tools are not near as advanced for market analysis. The website locks up a lot too. I hope you found this helpful in your retirement savings management.