hewlet pacard Pcs HP took my 21.99 on their site on the promise of a win7 upgrade CD which they never sent. Internet
On purchasing HP Laptop (Presario CQC1-222sa) an HP employe tald me on the phone that I can obtain on their webside an Windows7 upgrade CD which I duly did, paying 21.99 as below. No CD arrived and the Order Tracker & Orders contact telephones are all fauney, unobtainable & unaswerable.
HP sales people deny that they are so & on any inquiry about my payment their line goes dead.
Any help will be appreciated.
Windows 7 upgrade / Order confirmation Track your Order Contact Us
ORDER CONFIRMATION
Order #: *******442
Order Date: 01/04/2010
Shipping Address:
n.l. **** gerrards cross
United Kingdom
****
The following item(s) have been ordered:
Windows 7 Home Premium
Quantity: 1 Total Charge:GBP 21.99
Thank you for your order.
If you have chosen Credit Card as payment method, we will collect the respective amount just before shipping the order. In case you have chosen to pay via wire transfer, we will get back at you and ask to forward the respective amount prior to shipping.
Please note that per Microsoft guidelines, your order cannot be shipped until the general release date of Windows 7 (approximately 22/10/2009). We will send you another email notification once we ship your order. We will also post updates on our Windows 7 website in regards to the availability date of the media at http://www.hp.com/go/windows7.
You can also view your order status on your Track your Order page. Please allow up to 24 hours for status updates to be reflected.
Your Windows 7-Upgrade Team
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