HEWLETT PACKARD HP CASE MANAGER IS A LIAR SAN ALTO California
I CALLED AND CALLED HP SUPPORT. I SENT LAP TOP IN 4 TIMES FOR REPAIR ALL DOCUMENTED . I GOT A CALL FROM MY HP CASE MANAGER ADVISING THAT THEY WERE REPLACING LAPTOP AND THEN 7 DAYS LATER THEY CALLED BACK AND ADVISED THAT THEY WERE NOT REPLACING BUT SENDING BOX TO REPAIR LAPTOP. THE CASE MANAGER IS A LIAR AND VERY RUDE. HER NAME IS MARY KAY BAUCH.
DAN
CUYAHOGA FALLS, Ohio
U.S.A.