Complaint Review: Hewlett Packard

Hewlett Packard's game is to ripoff their customers. Their printers and computers are not compatiable with one another unless you buy additional drivers and security malware from them. Their support line is absolutely no help.

When you contact HP's "support" line you are given a phone call from a computer technican who can not only barely speak English; but also will waste your time giving you the run around about why your computer and printer are not working together. After a lenghty and bull conversation they get to the bottom line of how you must buy additional drivers and more security from them before their devices will work for you. It is a racket. And, there is nothing you can do outside of not using their services.

I paid hard earned money for both my computer and printer. I expected them to work together as advertised--and, without costing me additional monies. It is sad that this business is only about what additional monies they can price stab their customers for and how many times they can do it. They leave their customers with only one option: pay up or don't print--even though the customer spent good money buying the printer they thought would work. Welcome to ripoff business. May they soon no longer be able to rip people off.